CosmeticsLearn & ExploreAcademy

FAQ

Why should I choose the e-EXOSOMES platform?

e-EXOSOMES is the first global B2B platform dedicated exclusively to exosome-based products. We combine a professional eShop with an extensive educational hub.
Here you’ll find:

  • Only exosome-based, certified products for aesthetics, skin, and hair
  • Verified, premium global brands
  • A comprehensive Learn & Explore section with scientific articles, case studies, product breakdowns, trends & more
  • Webinars and expert content by KOLs (Key Opinion Leaders)

 

What is the relationship between e-EXOSOMES and e-FILLERS?

e-EXOSOMES is a brand under the e-FILLERS Group, one of the world’s leading B2B platforms for aesthetic and medical products.


While e-FILLERS offers a broad range of medical aesthetic products, e-EXOSOMES is focused 100% on exosomes.

They share:

  • The same account system (you only need one registration for both platforms)
  • The same high standards of product authenticity
  • The same professional-only verification process

 

Do I need to register separately on e-EXOSOMES?

No, if you have an account with e-FILLERS, you can log in directly to e-EXOSOMES with the same credentials.
If you’re new, you can register on either platform, and your account will be automatically valid on both.

 

Can anyone buy from e-EXOSOMES?

No. Access is restricted to verified professionals only:

  • Clinics
  • Certified doctors (with medical registration)
  • Hospitals
  • Qualified beauty salons
  • Registered aesthetic wholesalers

This ensures safe use and protects the reputation of our partner brands.

 

Which countries do you serve?

We ship worldwide, in accordance with each country’s import and customs regulations.
You will be responsible for any applicable import duties or taxes in your region.
Please Note: we do not ship to Greece.

 

Do I need a VAT number to register or order?

Yes. If you are located in EU, a valid VAT number and proof of professional status are required to register and order on our platform.

 

Do the prices include VAT?

No. All product prices listed are VAT-exclusive.
Applicable tax regulations are shown during checkout based on your country of registration.

 

What payment methods do you accept?

You can pay using:

  1. Credit or debit card (Visa, Mastercard, Maestro)
  2. Bank transfer

Secure checkout and quick processing are guaranteed.

 

Is there a minimum order requirement or discount policy?

There is no minimum order.
You can purchase as few or as many units as you wish. Discounts may apply on volume purchases and are shown on each product page.
We also run periodic special offers on selected products.

 

What’s the shipping cost?

Shipping fees are calculated automatically based on:

  • Package weight & volume
  • Destination country
  • Shipping method chosen

 Handling and product transport safety fees are always free of charge.

 

Are the products authentic?

Absolutely. All products sold on e-EXOSOMES are:

  • 100% genuine, directly from certified manufacturers
  • Sourced from trusted global brands in Europe, the USA, Canada, and South Korea

We only collaborate with brands that meet our quality, safety, and ethical standards.

 

Are there educational materials available?

Yes — our Learn & Explore section offers:

  • Scientific articles
  • Case studies
  • Product presentations
  • Market trends
  • Blog articles
  • Webinars by international KOLs

It’s a growing information hub for anyone interested in exosome-based therapies.

 

Still have questions?

We’re here to help.
You can contact us via: